Frequently Asked Questions (FAQs)
1. What is Vebwise?
Vebwise is an online furniture store offering a wide selection of furniture and home essentials designed for comfort, durability, and modern living. Our collection is curated to meet quality standards while fitting a variety of styles and spaces.
2. Do you ship across the United States?
Yes. Vebwise ships nationwide across the United States. Shipping costs and delivery timelines are calculated at checkout based on your location and selected items.
3. How long does delivery take?
Delivery times vary by location and product availability. Orders typically arrive within 1–2 business days for nearby areas and 5–8 business days for other regions. Tracking details are shared once your order ships.
4. What payment methods do you accept?
We accept major credit and debit cards along with other secure online payment options available at checkout. All payments are processed through encrypted and trusted payment gateways.
5. Can I change or cancel my order after placing it?
Yes. Orders may be changed or canceled within a limited time after confirmation. Please contact our support team as soon as possible so we can assist before the order is processed or shipped.
6. What is your return and exchange policy?
Vebwise offers returns or exchanges within 30 days of delivery, provided the item is unused, unassembled, undamaged, and returned in its original packaging. Certain items, including customized or clearance products, may not be eligible.
7. Do your products come with a warranty?
Many products include a manufacturer’s warranty covering defects in materials or workmanship. Warranty details, if applicable, are available with the product or upon request.
8. Is my personal and payment information secure?
Yes. Your privacy and security are important to us. Vebwise uses industry-standard encryption and secure payment systems to protect all personal and financial information.
9. Do you offer discounts or promotions?
Yes. We run seasonal sales, limited-time promotions, and exclusive deals. Subscribe to our newsletter or check our website regularly for updates.
10. How can I contact Vebwise customer support?
You can reach our customer support team through the Contact Us page on our website or via our official support email. We’re always happy to help with orders, shipping, returns, and general questions
